Terms of Service

Purpose of the Service

Pet911 is an informational and emotional support service designed to assist users during stressful situations involving pets, including loss, emergencies, and uncertainty.

Pet911 does not provide medical, veterinary, psychological, or legal advice.

Not a Substitute for Professional Care

Pet911 is not a replacement for:

• Licensed veterinarians
• Medical professionals
• Mental health providers
• Emergency services

If your pet is injured, unresponsive, or in danger, or if you feel unsafe or overwhelmed, you should contact appropriate professionals or emergency services immediately.

Crisis & Safety Escalation

Pet911 may encourage users to seek immediate professional or emergency assistance when a situation appears to involve serious risk or distress.

Pet911 does not monitor users in real time and cannot guarantee detection of emergencies or crises.

No Guarantees

Pet911 is provided "as is." We make no guarantees regarding:

• Accuracy
• Completeness
• Timeliness
• Suitability for any specific purpose

Use of the service is at your own discretion.

Limitation of Liability

To the maximum extent permitted by law, Pet911 and its operators are not liable for any damages resulting from reliance on information provided through the service.

User Responsibility

You remain responsible for:

• Decisions made regarding your pet
• Seeking appropriate professional care
• Your personal safety and well-being

Pet911 is a support tool, not a decision-maker.

A Note on Compassion

Pet911 was created to support people during difficult moments. Nothing in these terms is intended to minimize grief or emotional pain.