PetNexus Pet911
PetNexus Pet911 • West Virginia

Found an Animal
That Needs Help?

Get immediate access to emergency vets and animal control in your area.

EMERGENCY ASSIST

No sign-up required • Works offline

How We Help

What We Do

  • Connect finders with 24/7 emergency vets and animal control
  • Maintain a Missing Pets Board searchable by location and description
  • Provide empathetic support for pet parents through our Support Companion
  • Coordinate verified sightings with moderated match suggestions
  • Work offline so emergency info is always available

What We Don't Do

  • We don't guarantee reunification — we provide tools, not promises
  • We don't share your contact info without your explicit consent
  • We don't provide veterinary advice — we route you to professionals
  • We don't operate shelters or take custody of animals
  • We don't use AI to confirm matches — humans verify all suggestions

Resource Center

Frequently asked questions and helpful information

What should I do if I find an injured animal?

Tap the EMERGENCY ASSIST button at the top of this page. You'll be guided through assessing the animal's condition and connected to the nearest emergency vet or animal control. No sign-up required.

How does the Missing Pets Board work?

Pet owners can post details and photos of their missing pets. Community members can browse the board and report sightings. Our moderators verify potential matches before connecting parties to prevent scams.

Is this service free?

Yes. PetNexus Pet911 is free for all users. We're a pilot program serving Greenbrier and Kanawha counties in West Virginia.

What is the Support Companion and how can it help me?

The Support Companion is our empathetic AI guide designed to help you through pet-related crises. When you report a missing pet or need help, the Support Companion provides emotional support, practical search tips, and gentle guidance during a difficult time. It's like having a supportive friend available 24/7.

How do you verify sightings and prevent scams?

All potential matches go through human moderators before any contact info is shared. We use location verification, photo comparison, and behavior analysis. We never share your contact details without your explicit consent.

Does the app work without internet?

Yes. Emergency contacts, vet locations, and call scripts are cached on your device. You can access critical information even in areas with poor signal. Actions you take offline sync when you're back online.

What counties do you serve?

Currently we're piloting in Greenbrier County (Lewisburg, White Sulphur Springs) and Kanawha County (Charleston) in West Virginia. We plan to expand based on pilot results.